July 6th 2015 – 1.30 PM EST – Multiple Notifications

We noticed that for customers using custom eForms, in some selected instances, some records have been duplicated. Only a small portion of all engagement records have been affected and we would to apologize for the inconvenience that some may have experienced.

This issue occurred due to a malfunctioning of one of our sub-vendor’s notifications and we have in the meantime worked with the vendor to resolve the issue. We are taking measures to ensure that this error will not re-occur in the future.

This issue was resolved on June 6th 2015, 9:00 pm EST. 

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