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Monday December 22nd – 9.54 PM EST - Email Link to Forms

For specific feedback invitations sent out via interfaces to customers, the link that leads to the form is broken.  The team is aware of the issue and will shortly upload a fix. Tue Dec. 23rd, 2014 12:04 AM: This was a single incident…
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Saturday December 6th – 12.00 AM EST - Categorizer partially available

Starting on December 6th at 12.00 am EST, we will run a large job to re-analyze all data records. This patch will operate for for several days resulting in a much higher  accuracy of the free text analytics. During this time, the system will…
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Thursday December 4th – 5.12 PM EST - Pop up after login

For approx. 2 hours, CX Quest displayed a pop after login (User ID not found) and header bar formatting was skewed. All functions are fully available. Thursday Dec. 4th, 2014 11:57 PM: this problem has been recovered.