A LITTLE BIT ABOUT US

What we do

We help businesses analyse their customer’s experience by collecting data from over 200 different sources and thus maximize life value of each customer.

What we offer

We offer an award winning hosted self service CX platform called CXQuest. We also offer consulting services and outsourcing solutions.

Who we serve

CX Group serves 250 customers worldwide in multiple industry verticals. Our focus is to deliver solutions to large enterprises whose business models are changing and are transitioning to recurring revenues from customers.

How we stand out

CX Group uses big data rooted methods, including our back end integration with over 200 systems, to predictively forecast churn by tracking what customers say and do without requiring to participation in solicited feedback processes.